As a part of the Tenet and Catholic Health Initiatives family, Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 600 clients so they can support financial improvement, enhance the patient experience, and drive value-based performance. Through our revenue cycle management, patient communications, and value-based care solutions, we empower healthcare decision makers—hospitals, health systems, physicians, self-insured employers, and payers—to better connect every point of care and wellness management. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!Conifer Health Solutions is currently hiring for a Client Delivery Director in Encino, CA.JOB SUMMARYThis is a key client executive and revenue driver at the Company and will be responsible for working closely with the Sales organization to acquire new clients and manage on-going executive client relationships. The incumbent is a proactive executive with strong experience in the healthcare payer/provider market, health population management or healthcare services who is well networked within the employer benefits or provider space, and has a deep understanding of their needs to better manage cost, outcomes and Accountable Care components. This role is responsible for the overall relationship with a defined portfolio of clients, the continued growth of the business, and working to ensure the VBC strategy is implemented and goals for the company are met. This position may require working closely with other Practice staff to oversee, develop and maintain client relationships, including mentoring and guiding members of the Practice staff. In addition to actively expanding current client relationships and creating new long term partnerships, this individual will ensure that VBC delivers on contract commitments and maintains the highest levels of client satisfaction. The incumbent will also contribute to developing sustainable business strategies, for a defined knowledge domain, based on ties to the industry actively developed through a variety of channels (e.g., trade shows, publications) and feedback from existing customers.ESSENTIAL DUTIES AND RESPONSIBILITIESWorks collaboratively with Sales and Solution Management to lead the development of client specific solutions that result in positive outcomesServes as the Engagement Manager on specific client accounts, taking complete responsibility for client outcomesDevelops sustainable business strategies and ensures they are implemented to meet company goals
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Preferred candidate will have a combination of a client-service orientation combined with a demonstrated ability to assimilate and lead in a high-growth entrepreneurial environment Strong management and leadership skills and will lead by example, motivating through intellect and experience Experience in building and leading a team for success in the marketplace and operating in a high energy environment Strong oral/written communication, organization and interpersonal skills, combined with effective negotiation skills and a demonstrated effectiveness in a managerial role are required Deep understanding of the buying process and unique healthcare needs of either employer/ union purchasers or providers (e.g., health systems) is required Demonstrates industry knowledge and emerging thought leadership and expertise and shares that knowledge with the team and clientsEDUCATION / EXPERIENCEInclude minimum education, technical training, and/or experience preferred to perform the job.4 year college degree or equivalent experience.5+ years’ client operations experience within the healthcare sector, account management for vendors serving healthcare clients, or similar experience related to technology-enabled solutions is required.Master’s degree in business or healthcare field is preferred.WORK ENVIRONMENTOffice Work EnvironmentHospital Work EnvironmentTRAVELApproximately30% travel may be requiredJob: Managers and DirectorsPrimary Location: Encino, CaliforniaHospital Location: Conifer Value Based CareJob Type: Full-timeShift Type: Days
Qualifications: Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.
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