Provides service functions to support the general safety of the university community. Performs assigned patrol duties such as securing the interior and exterior openings of facilities, monitoring electronic door access and closed circuit television systems, assists with investigations, and performs perimeter and parking lot security functions. Community Service Officers are not authorized to carry firearms. Community Service Officers I work under the direct supervision of a Field Supervisor or a Community Service Officer II.
• Patrols an assigned area. Performs prescribed security checks of buildings, offices, and grounds to prevent loss of university assets. Observes and reports suspicious activity or persons, and security and/or safety hazards. Conducts investigations of losses in accordance with procedures and directions.
• Opens and/or secures building and rooms according to procedures or as directed. Operates and/or monitors electronic door access, closed circuit television systems, and other security related devices. Dispatches or coordinates responses to situations as a result of observations made on CCTV and electronic door access. Assists with access at locations with malfunctioning electronic door access systems.
• Maintains logs and records required to indicate duty times, occurrences, actions taken, observations made, and other relevant information. Prepares and submits reports as required.
• Implements department procedures governing apprehensions, interrogations, and disposition of cases.
• Assists with parking control and vehicle/pedestrian security. Directs traffic and gives directions.
• Assists in maintaining perimeter and crowd control in areas of crimes, emergencies, and special activities.
• Escorts university and hospital employees, students, and/or hospital patients between facilities and their vehicles.
• Assists in crime prevention and public information programs.
• Implements and enforces OSHA, CAL-OSHA, and university policies relating to safety, health, and fire prevention.
• Serves as a Campus Security Authority (CSA) and mandatory reporter under the Clery Act based on university responsibilities. Has responsibility and is required to receive reports of crimes or criminal incidents from victims of crimes and/or third parties; notifies Department of Public Safety immediately of any reported serious crime or criminal incidents that indicates the presence of an ongoing threat to the university community; and notifies the Clery Compliance Coordinator in the Department of Public Safety.
The hourly rate for this full time position is $16.33 and you are eligible for over-time. The compensation program is referred to as a Step Rate Plan. An employee will hire in at Step 1 and move to successive steps at Year 1, 3, 5 and 7 until they’ve reached the top step. Hourly employees are paid on a bi-weekly pay cycle.
WORK SCHEDULE: Must be able to work varied days and rotating shifts: 10 hours per day, 4 days a week, 40 hours per week. Examples of schedules are 7:00 AM – 5:30 PM, 5:00 PM – 3:30 AM, 9:30 PM – 8:00 AM. Must be able to report for work in case of emergencies and special events.
The following are the steps that you will have to go through during the selection process. Successful completion of all steps in the selection process is required. You will be notified, via email, of your results after each step you complete. Please be prepared for the selection process to take between three to four months to complete.
• Step 1: Application – All applicants must complete the online employment application and submit a resume and cover letter. Applicants who meet the minimum requirements will receive an e-mail notification when the next written test date has been established.
• Step 2: Test – This test consists of questions on integrity, basic reading comprehension, customer service and math and reasoning.
• Step 3: Interview – The interview process will consist of a panel interview with members from the Department of Public Safety and Human Resources. The panel will assess the candidate’s knowledge, education, experience, and general ability to successfully perform in the position.
• Step 4: Background Screening – The background screening is conducted by HireRight, a third-party administrator. The background will include criminal background check, SSN Trace, Motor Vehicle Record, National Sex Offender Registry, employment verification, Education and Military Service.
• Step 5: Psychological Evaluation – The psychological evaluation consists of an individual oral interview and evaluation by a licensed psychologist on factors related to successful performance in the job.
• Step 6: Medical Exam – The medical exam consists of a job related pre-placement physical exam which includes a drug test, TB skin test, hearing and vision testing.
THE TROJAN FAMILY REWARDS:
We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including:
• Benefits: dental and vision plans, tuition assistance for our employees and their families, paid time off, flexible spending accounts, 2:1 retirement plan contributions, child care centers and up to $50,000 housing subsidy. And because we are a qualifying public service organization, you may qualify for Public Service Loan Forgiveness (PSLF) for educational loans. Don’t believe us? Visit usc.edu.
• Perks: discounts to USC sporting events, USC Bookstores, wireless plans, travel, accommodations, and local entertainment.
• Career Growth: We are the largest private employer in Los Angeles offering tremendous development opportunities in multiple fields and industries. The Trojan Network connects current and previous members of the Trojan family to create an endless professional network.
The University of Southern California is an Equal Opportunity Employer.
Minimum Education: High school or equivalent
Minimum Experience: 0 - 6 months
Minimum Field of Expertise: Must possess a valid California Class C driver’s license and a valid State of California Department of Consumer Affairs Guard Card.
REQ20040364 Posted Date: 02/08/2017 Apply Share this Job Facebook LinkedIn Twitter Email
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USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at firstname.lastname@example.org.. Inquiries will be treated as confidential to the extent permitted by law.
Read USC’s Clery Act Annual Security Report Required legal notices
Interested in working for USC on a temporary basis? Contact Trojan Talent Source (operated by Kelly Services) at (800) 409-1066 or 15HD@kellyservices.com.