USC Housing, a division of USC Auxiliary Services, hosts more than 9,000 students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students’ wellbeing is the reason that we are here and we share the same vision and excellence that they do.
We are seeking a Building Services Manager to join our rapidly growing team.
With over 50 properties on and off campus, we need an organized, driven, and experienced Building Services Manager to help lead our team. You will ensure that we remain committed to the University’s values of excellence while we continue to provide the best USC experience to our students, faculty, staff, and guests. Your dedication to our team, as well as to our guests, will help us to develop and grow. We look forward to having you join us!
Provide customer service to students, faculty, staff, and external customers. Meet customer needs, offer options, resolve problems, and follow up with customers. Maintain friendly, helpful demeanor.
Directly supervise all assigned staff. Interview prospective staff members. Coach, counsel, and train staff. Evaluate employee performance; provide guidance and feedback. Discipline employees as required.
Schedule, assign, and prioritize workloads. Manage assigned projects to completion. Monitor employee performance on a day to-day basis. Ensure timely completion of department’s work.
Communicate with buyers or vendors to ensure that inventory levels are maintained at a suitable level. Ensure that new stock or supplies are shelved or stored appropriately.
May open or close department. Ensure that department is neat and orderly.
Ensure that customer needs are being met by staff in a timely, professional manner. Coordinate with other departments as needed to provide customer service. Resolve difficult customer problems. Inform manager of customer issues, suggestions, or requests. Offer suggestions to improve the operations of the department.
Assist with planning and coordination of special department or University events and supervision of staff during events.
Compile, record, and report information as requested. Process incoming/outgoing forms and invoices.
Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.
What We Prefer:
The Trojan Family Rewards:
We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including:
Benefits: dental and vision plans, tuition assistance for our employees and their families, paid time off, flexible spending accounts, 2:1 retirement plan contributions, child care centers and up to $50,000 housing subsidy. And because we are a qualifying public service organization, you may qualify for Public Service Loan Forgiveness (PSLF) for educational loans. Don’t believe us? Visit benefits.usc.edu.
Perks: discounts to USC sporting events, USC Bookstores, wireless plans, travel, accommodations, and local entertainment.
Career Growth: We are the largest private employer in Los Angeles offering tremendous development opportunities in multiple fields and industries. The Trojan Network connects current and previous members of the Trojan family to create an endless professional network.
This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!
As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.
USC has great minds that transform the world with their talents and research. Will you be one? Join us!
Combined experience/education as substitute for minimum education
Minimum Field of Expertise
Experience in facilities management.
REQ20040516 Posted Date: 02/15/2017 Apply Share this Job Facebook LinkedIn Twitter Email
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USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at email@example.com.. Inquiries will be treated as confidential to the extent permitted by law.
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