The mission of USC Recreational Sports is to provide the university community with opportunities to pursue a balanced, healthy lifestyle through participation in recreational activities. Recreational Sports aims to support our members through fitness and recreational programming, leadership development, training and cross-unit collaboration. Recreational Sports includes the following programs: Intramural Sports, Club Sports, Fitness, Martial Arts, Outdoor Adventure Rentals, Youth Programs, Aquatics, Spirit Groups, Informal Recreational, Facility Membership and Special Events. Our staff works together to provide quality recreational programming, enhance the USC student experience, provide quality customer service, mentoring and professional development opportunities to full-time and student employees.
Working under the supervision of the Director, the Manager of Facilities oversees the day-to-day operation of all USC recreational facilities, which includes: the oversight of all indoor and outdoor recreational facilities, including shared spaces; facility rentals and scheduling; informal recreation; on campus special events; emergency response procedures; other pertinent operational support services. The Manager of Facilities also has a wide range of administrative and supervisory duties including: budget and personnel management; strategic planning; facility operations for USC Village, HSC Fitness Center and the Lyon Center; building and equipment maintenance; policy development; staff/student development and engagement activities; assessment and project management.
The Manager of Facilities must be able to: multi-task and effectively prioritize multiple events, requests and programs; weigh institutional priorities, manage budgetary constraints, make sound decisions, and collaborate where appropriate; be a strong strategic thinker and communicator who understands and prioritizes competing objectives among a variety of audiences; possess a knowledge of environmental and safety rules, regulations and policies and have the ability to conduct job site inspections to ensure compliance; have a strong orientation towards customer service; represent the University at state, regional and national conferences for the purpose of staying abreast of technological advances and benchmarking practices in the field of recreation, related to facilities, aquatics, risk management and equipment.
Facilities and Maintenance:
- Manage a facilities and maintenance staff of 5-7 FTE and 100+ student employees including: facility attendants, facility mangers, shift supervisors and facility maintenance technician assistants.
- Assist with budget oversight for facility improvements (capital projects) and maintenance as well as special events. Administer and monitor established contracts with service providers. Negotiate competitive bids from prospective vendors and suppliers. Oversee capital equipment procurement.
- Enforce and oversee Environmental Health and Safety, OSHA and their facility regulations. Work collaboratively with a variety of campus services to develop strategic and preventative maintenance plan, janitorial services and fire safety for assigned facilities. Coordinate with USC Facilities Management and outside contractors to schedule maintenance and repairs at appropriate times.
- Work with internal and external support staff to prepare detailed plans, outlines and diagrams for distribution and carry out contractual and departmental obligations in conjunction with events.
- Serve as a department ranking staff member on duty for operations and facilities which includes, but is not limited to: serving as a first responder for emergency situations and providing emergency care, providing customer service, resolving conflicts and making decisions and judgments regarding program and facility usage.
- Oversee a student staff who are responsible for hands-on operations such as personnel supervision, guest services, facility and equipment operations and maintenance. Coordinate the hiring, training and supervising of student staff who oversee facilities and deliver programs and services.
- Oversee formal and informal recreation programs and facilities, including facility enhancement and development. Responsible for short and long range planning, outdoor facility maintenance, fiscal management and revenue generation related to the facility operations, special events and sponsorships.
- Research and develop new initiatives and technology to improve service, enhance revenue, and realize system wide opportunities.
Scheduling and Special Events:
- Supervise a scheduling staff of 0.5 FTE and 2-3 student employees.
- Manage and schedule multiple shared use facilities and fields between Recreation, Athletics, Physical Education, ROTC and various other campus groups. Manage facility scheduling operation for internal and external facility rentals including: facility tours, booking events, payment processing, creating rental agreements and coordinating event staff.
- Oversee and manage schedules for all athletics and recreational programs, ensure scheduling accuracy with the use of EMS (shared scheduling software), and act as a liaison for athletic and recreational facilities for the HSC and UPC campus.
- Chair bimonthly facility, operations and events staff meetings with key stakeholders to review coverage and details of upcoming events and projects. Develop and review recommendations regarding short-term and long-range facility projects. Assist in developing long-range financial planning and development.
- Negotiate facility use agreements, schedule, manage, and supervise outdoor facilities for intramural, clubs, recreation, athletics, physical education, academic and community requests.
Aquatics and Risk Management:
- Manage an aquatics staff that includes 1 FTE, 40+ Lifeguards.
- Oversee three pools shared with Physical Education and Athletics.
- Responsible and accountable for the departmental risk management and safety program, which includes: scheduling and facilitating safety committee meetings, developing safety and preventative maintenance facility checklists, directing departmental risk management plans, conducting safety audits, offering educational workshops and seminars to full time and student employees regarding risk management and liability procedures and practices, and overseeing departmental risk management plans and procedures.
- Oversee staff training and certification classes.
- Bachelor’s degree in recreation, student personnel services or related field required.
- Five years of progressive experience in facility management/recreation.
- Knowledge of and skill in budgeting, fiscal management, and reporting.
- Ability to achieve assigned objectives within budget and within the desired time frame.
- Strong oral and written communication skills.
- Ability to analyze and solve problems, draw valid conclusions and develop alternative recommendations.
- Knowledge of and commitment to the principals of student development.
- Willingness to work with an ethnically diverse and culturally pluralistic student body and staff.
Related undergraduate study, Combined experience/education as substitute for minimum education
Minimum Field of Expertise:
Coursework and/or experience in business administration along with work experience in facilities management
REQ20038329 Posted Date: 03/06/2017 Apply Share this Job Facebook LinkedIn Twitter Email
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