THIS JOB REQUIRES NON PROFIT EXPERIENCE
MEND President and Chief Executive Officer
AGENCY INTRODUCTION: MEND-Meet Each Need
with Dignity is a non-profit, volunteer-driven organization that
provides a variety of services to low-income families living in the
Northeast San Fernando Valley. As many as 37,000 persons are
assisted with emergency food, clothing, ESL classes/computer
classes, health services and other programs each month. As a
volunteer-powered organization, MEND operates with more than 5,000
volunteers annually, and a staff of thirty three employees.
Reporting to the MEND Board of Directors and the Board
Chairperson, the President and CEO provides overall leadership to
the agency and ensures high quality services within the framework
of a volunteer-run/staff led framework. The President and CEO has
primary responsibility for the external functions of MEND,
including but not limited to fundraising, public relations and the
representation of MEND in the community. As the lead executive and
Chief Ambassador for the organization, the CEO proactively
advocates the mission and vision and will guide the organization to
the next level of growth. This leader will have the unique
opportunity to guide a respected organization through its next
phase of strategic development.
Strategy and Executive Leadership
- Provide leadership to and collaborate with management team and
committee chairs towards the achievement of MEND's mission,
strategy, and its annual goals and objectives.
- Lead the visioning and strategic planning process to ensure
that MEND continually evolves to meet the changing and critical
needs of their clients.
- Motivate a strong, committed leadership team by setting clear
goals and priorities for their success and career development.
- Actively engage all staff members in creative problem-solving
and fulfillment of the organization's mission.
- Effectively interact with Board members, funders, community
leaders, committee chairs and other key stakeholders to build
support, create synergy and advocate the mission on the
Fundraising and Development
- Play the chief leadership role in all fundraising and
partnership efforts in order to increase funding and support from
foundations, corporations, major donors and individuals.
- Actively support the identification and cultivation of
foundations, donor and sponsor support, including personally making
introductions to potential funders and donors.
- Support and engage the Board in raising funds, and eliciting
business support, sponsorships, and other in-kind
- Ensure a highly skilled professional fundraising staff is in
place to create a stable flow of funds to allow for financial
security for all programs and distribution of services to client
base; increase the level of unrestricted and endowment funds, and
maintain diverse sources of revenue.
- Oversees fundraising planning and implementation in partnership
with volunteer- powered fundraising committees and development
staff, including identifying resource requirements, researching
funding sources, establishing strategies to approach funders,
supporting fundraising events, submitting proposals and grant
reports, and administering Fundraising records and
- Serve as the chief advocate for the organization’s mission,
program and services. Act as chief spokesperson representing MEND
to foundations, corporate sponsors and major donors as well as on
community boards and at community events, to help in the
development of community liaisons and relationships.
- Ensure that MEND and its mission, programs and services are
consistently presented in a strong, positive image to relevant
stakeholders through print materials, media relations, electronic
and web-based media, and other resources
- Support the implementation of MEND's public relations
strategies and activities in conjunction with volunteer-led public
relations committees and staff.
Operations, Finance and Programs
- Provide leadership, guidance and development to the senior
staff in the areas of operations, finance, communications, programs
- With the Chief Operating Officer as the lead, assists' in the
design, staffing, volunteer recruitment, promotion, delivery,
quality, evaluation, and accountability of MEND's programs and
services, in keeping with the agency's emphasis on "meeting each
need with dignity".
- Establish and maintain clear fiscal priorities and collaborates
with the Chief Financial Officer in the development and management
of a sustainable annual budget.
- Provide disciplined fiscal supervision to ensure prudent
management of MEND's resources within those budget guidelines
according to current laws and regulations and within MEND's
commitment to low-overhead expense.
- Ensure that MEND meets all legal, IRS and audit requirements
and operates at the highest level of ethics and integrity.
- Keep the Governing Board informed of financial performance and
anticipation of future needs to ensure there are no surprises.
- Ensure processes are in place to anticipate, assess and respond
to organizational performance and changing circumstances.
- With the Chief Operating Officer as the lead, effectively
manages the human resources of MEND with dignity and according to
authorized personnel policies and procedures that fully conform to
current laws and regulations. Ensures the effective and continual
recruitment, training, and management of MEND’s program, committee
and Board volunteers.
- Supports the on-going maintenance of MEND facilities to reflect
the agency's commitment to "meeting each need with dignity", and
ensures that adequate and effective equipment, furnishings, and IT
resources are provided for efficient service delivery.
- Serve as liaison between staff and the Governing Board,
Galvanize and take guidance from a strong Board that contributes
significant expertise and resources to the organization.
- Work in collaboration with the Board on matters of governance,
mission, strategic planning and objectives.
- Make recommendations on Board composition and prospective Board
members in line with strategic priorities.
- Leverage the expertise and contacts of the Board to fulfill
fundraising, marketing, outreach and programmatic goals.
- Prepare with the Board Chair Board meeting agendas.
- Recommend policy changes and best practices.
- Bachelor’s degree required and advanced degree in Business,
Marketing or Communications highly preferred.
- Minimum 10 years’ senior management experience with a
non-profit organization, corporate affairs or community relations
- Seasoned executive with strong fundraising and development
experience, solid business acumen, and proven leadership skills,
with demonstrated success working with a Board of Directors and the
ability to cultivate existing Board member relationships.
- Demonstrated excellence in organizational management with the
ability to coach staff, manage and develop high-performance teams,
set and achieve strategic objectives and manage a budget.
- Strong experience with marketing, public relations and
fundraising, with the ability to engage a wide range of
stakeholders and cultural groups.
- Ability to articulate and demonstrate strong written and verbal
communications, with innate interpersonal skills to help influence
and inspire confidence with varied audiences.
- English/Spanish bilingual skills highly desired.
- Demonstrate deep personal integrity, honesty, ethical,
trustworthy; models behavior desired from others.
- A dynamic, collaborative and collegial spirit and philosophy of
inclusiveness that encourages participation and the sharing of
- A strong set of positive and guiding core values and
- Commitment to, and passion for MEND's mission, vision, goals
- Ability to navigate through different constituent’s priorities
and needs with the goal of finding common ground and building
- Diplomacy and sensitivity to interact with a wide array of
personalities and constituents in order to make sure they feel
heard and valued.
- A big-picture mind capable of strategic-thinking and long-range
planning in a challenging climate with limited resources.
- Ability to be flexible and adaptable and willing to
The above statements reflect the essential functions
considered necessary to describe the principle content of the job.
They are not intended to be a complete statement of all work
requirements or duties that may be inherent in the
BENEFITS: Salary range $135,000 - $143,000.
Paid holidays, three weeks annual vacation plus year-end Christmas
holiday closure, and sick leave.
Send cover letter and resume to firstname.lastname@example.org.
Resumes will be accepted until April 30th.