The highest-level executive responsible for the Kaiser Permanente’s physical security function. Determines the vision, strategy and achieves operational excellence for: investigation procedures and governance, exposure to liability and physical risk management, protection for employees, physicians, members, patients and visitors to KP facilities, executive protection, and asset loss and fraud prevention. In consultation with other national leadership members, this leader will develop the vision, strategy, and program parameters necessary to ensure the effective implementation and execution of a world class healthcare security program. The selected executive will routinely interact with and report on the status of the various security programs within scope at all levels of the organization including the Kaiser Permanente National Executive Team, Regional Presidents and their executive leadership teams as well as Medical Center Leadership Teams. The executive in this position will lead the security risk management activities necessary to help ensure the brand and public perception of Kaiser Permanente is maintained in a positive light at all times.
The Corporate Security Officer is the leader of the physical security function for Kaiser Permanente, to include responsibility for overall security strategy, security architecture development, and functional oversight. The scope of this role covers all utilized security technologies and services, including protection services, perimeter defenses, physical and logical access control, and profile management of all employees, physicians, contractors and visitors.
This position will actively represent Kaiser Permanente at security and law enforcement agencies at the federal, state and local levels regarding issues of security and workforce protection issues.
Essential Responsibilities:• Responsible for the entire physical security posture. Serve as the company’s senior security official and provide expert consultation at all levels of the organization on issues relating to security and related investigations, physical risk management and safety, facility access control, loss prevention and asset protection, fraud prevention and privacy.
• Provides executive leadership on matters of security, workforce protection, to include management of an executive protection program.
• Participates in and leads, where appropriate, steering councils, committees, and work groups necessary to achieve organizational goals related to security.
• In adherence with shared services philosophies and procedures, ensures that best practices and lessons learned are shared across the enterprise as quickly as possible following significant security related incidents in furtherance of Kaiser Permanente’s principle of being a continuously learning organization.
• Accountable for development and implementation of applicable initiatives, standards, policies, procedures and operating procedures for areas of responsibility.
• Effectively communicates goals, objectives, and performance status and metrics, to include: performance improvement initiatives, risk management assessments, audit results, as well as security breach debriefing reports to national, regional and local leadership as appropriate.
• Responsible for working in close collaboration with Pharmacy Operations to ensure all Kaiser Permanente Pharmacies have the appropriate security and surveillance technology to ensure the safe and efficient operation of all pharmacies. Must be well versed in state of the art video and integrated security software/alarm technologies as well as access control systems.
• Performs public policy analysis and interpretation, which determines the impact on the security posture of Kaiser Permanente and then develops and ensures the implementation of processes and procedures which assure compliance. Must have a strong working knowledge of pertinent laws and the law enforcement community.
• Collaboratively work with all relevant internal stakeholder groups to formulate proactive communications, change management, and educational strategies to enhance the understanding and cultivate the awareness of security.
• In partnership with the Healthcare Continuity Management teams, assume a leadership role in the creation of workplace violence awareness and prevention programs, and anticipate and plan for emergency events/conditions and/or crisis situations requiring internal and external responses.
• Will effectively manage the high profile relationship with the contracted security supplier and or outside consultants via the Kaiser Permanente supplier relationship management program. Through the supplier relationship management program ensure any performance deficiencies by the security supplier are addressed in a timely fashion via the terms and conditions of the contract and ensure the supplier is making continuous improvements to security with the introduction of state of the art security solutions.
• Manage the function in such a way as to achieve economies of scale and to reduce costs in support of company affordability targets. Work with other executives to prioritize security initiatives and spending based on appropriate risk management and or financial methodology.
• Acts as the national spokesperson for security with government agencies and industry groups.
• Travel is required, approximately 25% minimum, ranging up to 40%.
• Work closely with corporate executives, business managers, audit and legal counsel to understand requirements related to security and regulatory compliance, and to map those requirements to current security projects.
• Develop, implement, and manage the overall enterprise process for security strategy and associated architecture and engineering standards.
• Oversee the continuous monitoring and protection of facilities, personnel and information systems. Evaluate suspected security breaches and recommend corrective actions (including incidents involving outside vendors).
• Serve as the enterprise focal point for security incident response planning and execution.
• Define and implement an ongoing Risk Assessment program, which will define, identify, and classify critical assets, assess threats and vulnerabilities regarding those assets, and implement safeguard recommendations.
• Assist Internal Audit in the development of appropriate criteria needed to assess the level of new/existing applications and/or technology infrastructure elements for compliance with enterprise security standards.
• Establish and monitor formal certification programs regarding enterprise security standards relating to the planned acquisition and/or procurement of new applications or technologies.
• Assist in the review of applications and/or technology environments during the development or acquisitions process to (a) assure compliance with Kaiser Permanente security policies and directions and (b) assist in the overall integration process regarding Kaiser Permanente’s technology environment.
• Oversee the development of, and be the enterprise champion of, a security awareness and training program.
• Evaluate changes to the corporate environment for security impact and present findings to senior executive management.
Basic Qualifications:Experience• N/AEducation• Bachelor’s degree in business administration, public policy, health management, criminal justice, corporate security or a related field.
License, Certification, Registration• N/A
Additional Requirements:• Prior experience with security organizations that are similar in size and scope to Kaiser Permanente and preferably with experience within a medical provider organization.
• Should have experience with business continuity planning, auditing, risk management, loss prevention, security related policy development as well as contract or vendor negotiations.
• Should have strong working knowledge of pertinent law, investigations, and law enforcement community.
• Should have a solid understanding of information technology and information security (to facilitate collaboration with the Cyber Security organization).
• Demonstrated ability to use influencing skills to gain alignment and support for key programs.
• Ability to manage large complex projects including managing to a project timeline, acquiring and allocating resources, ensuring quality deliverables, effective communication and program management.
• Strong analytical and negotiation skills.
• Demonstrated ability to move the security function from a national center of expertise to a fully integrated enterprise-wide shared service model complete with service level agreements, internal customer satisfaction measures and financial transparency.
• Excellent written and oral communication skills.
• Excellent presentation skills.
Preferred Qualifications:• Master’s degree in business administration or similar studies preferred.
• Subject matter expertise required in security management.• Membership in professional development organizations such as the American Society for Industrial Security (ASIS), International Security Management Association (ISMA) or similar organizations is highly desirable.
Primary Location:California-Oakland-Ordway One Kaiser Plaza
Scheduled Hours (1-40):40
Working Hours Start:8AM
Working Hours End:4PM
Employee Group (Union Affiliation):Salaried, Non-Union, Exempt
Public Department Name:Enterprise Shared Services
Travel:Yes, 25 % of the Time
Job Eligible for Benefits:Yes
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.