This position is located in Nutrition and Consolidated Food Service (N&FS) at the Greater Los Angeles VA Healthcare System (GLA). As a Program Support Assistant (OA), you will be responsible for initiating and implementing a wide variety of administrative support duties associated with patient nutrition care and food service, quality control, and education functions. Major duties and responsibilities include, but are not limited to, the following:
Develops quality control monitoring indicators and establishes criteria to assure tasks are accomplished and efficiently document;
Processes and analyzes data and generates quality control reports;
Utilizes automated programs to set up tables charts and graphs and determines formulas to complete data analysis;
Conducts educational classes for food service workers on food safety and sanitation;
Coordinates scheduling training classes and ensures compliance;
Provides support for a variety of technical work to support administrative processes for ordering management for N&FS;
Develops and maintains stock levels and prepares requisitions and monitors orders; and
Serves as a representative for the service and actively resolves issues and customer concerns.
Work Schedule: Monday Friday, 8 am 4:30 pm
Position Description Title/#: Program Support Assistant (OA), #067340
Our Mission: To fulfill President Lincolns promise To care for him who shall have borne the battle, and for his widow, and his orphan by serving and honoring the men and women who are Americas Veterans. How would you like to become a part of a team providing compassionate care to Veterans?
Qualifications & Evaluations
To qualify for this position, applicants must meet all requirements by the closing date of this announcement.
GS-06 EXPERIENCE: Must possess at least one (1) full year of specialized experience to qualify for this position at the GS-06 grade level. This one year of specialized experience must be equivalent to at least the GS-05 grade level in the Federal service. Specialized Experience includes: providing clerical support utilizing a broad working knowledge of clinical administrative duties, standard office procedures and practices; preparing correspondence which requires the knowledge of formatting, spelling, grammar and punctuation; performing non-routine assignments; utilizing computers and computer software for data input and data retrieval, word processing, spreadsheets; composing, typing and editing correspondence and reports; communicating with health care professionals, patients, family members and other offices within and outside of the organization to coordinate information; collecting, compiling, and tracking of data and statistical information; and exercising independent judgment to complete assignments accurately and in accordance with accepted practices.
NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
**There is no educational substitution for the GS-06 level.
TYPING PROFICIENCY: This position requires the skills of a qualified typist. In addition to meeting the experience and/or education requirements, you must be able to type at least 40 words per minute.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
You will be rated on the following competencies based on your application for this position:
Competency 1 Skill to utilize various computer software programs (e.g. Computrition, education tracking, word processing, spreadsheets, graphics, etc.).
Competency 2 - Knowledge of office procedures, filing, and record keeping.
Competency 3 - Ability to work independently to plan and carry out steps to complete assignments in accordance with established instructions.
Competency 4 - Ability to collect, tabulate and report data for quality control measures.
Competency 5 - Knowledge of rules, regulations and procedures governing purchasing.
If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.
Your rsum and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
Benefits & Other Info
VA offers a comprehensive benefits package. This link provides is an overview of the benefits currently offered: http://www.vacareers.va.gov/why-choose-va/benefits/index.asp.
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Location/Region: Los Angeles, CA (US)