Definition of Position
January 19th – Closing date. Applicants must apply on-line by 12:00 noon.
January 25th - Written Examination - Approximately. 2 hours. Eligible candidates will be contacted with details.
February 1st - Oral Panel Interview. Eligible candidates will be contacted with details.
February 8th- Chief's Interview. Eligible candidates will be contacted with details.
Under general supervision, transmits and receives emergency and routine communications via telephone, radio, FAX, and computer; performs a variety of clerical and record keeping duties; and searches, secures evidence, and transports female prisoners. Positions in this class serve as non-sworn employees of the Police Department. Performs related work as required.
Main Essential Functions
Transmits and receives messages via police and city radio, telephone, and FAX. Dispatches police units as necessary. Relays information and assistance requests involving other law enforcement and safety agencies. Maintains log of police radio transmissions as to time, duration and message as required by FCC.
Maintains Police Department public window; provides information, responds to requests for assistance, provides reception function for department.
Answers non-emergency phone calls for assistance; orders tow trucks, dispatches public works emergency service; provides switchboard service for police department.
Enters, updates and retrieves information from computer sources relating to wanted persons, stolen property, vehicle registration, driver's license, etc.
Provides clerical assistance by processing permit requests including police records, fingerprinting, sound permits, wide-load permits, etc; processes reports by typing, copying, indexing and filing; inputs data into computer, releases reports to the public.
Prepares court documents relating to arrests, citations, and warrants; types complaints; logs, indexes, files and distributes such documents per department procedures.
Takes information and completes informal reports on minor thefts, non-injury accidents, and other minor incidents.
Assists in training reserve officers or new employees in the operation of the dispatch function.
May provide assistance to sworn officers by searching, securing evidence from, interviewing, providing security for, and transporting female prisoners.
Works on special projects as requested including taking part in undercover police activity on assignment.
Knowledge, Skills and Abilities Required
Knowledge of and ability to retrieve specific references from FCC regulations, Ten Code, California Vehicle Code, Penal Code, Health & Safety Code, Business and Professions Code, Port Hueneme Municipal Code and various operations manuals.
Knowledge of the principles and practices of receiving and dispatching emergency and non-emergency calls.
Skill in speaking clearly and concisely using public radio and telephone; skill in the use of telephones, radios and other office equipment.
Ability to receive and respond to emergency and non-emergency calls; to effectively communicate with and elicit information from distressed citizens; to dispatch appropriate personnel or take other appropriate response; and to prepare and maintain accurate logs and records.
Ability to comprehend messages and instructions and transmit proper response without hesitancy.
Ability to work effectively with peers, co-workers and public. Ability to work effectively under pressure in emergency situations; ability work independently with minimum direct supervision and exercise judgment on own initiative.
Ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.
Ability to exercise the judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change.
Ability to perform addition, subtraction, multiplication, and division.
High school diploma or GED with additional training involving communications or dispatching, supplemented by two years of experience answering telephones or performing responsible clerical work and/or data entry; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities.