The Leasing Agent presents and leases properties to prospective lessees. The goal is to scout potential clients, turn them into residents and achieve high occupancy rates.
Acting as the Westland’s representative on-site, makes this a key position, where the primary duties are to greet clients, to present professionally all features and benefits of their assigned community, and properly secure lease agreements from qualified prospective residents. It is extremely important for us that our Leasing Agents be customer service oriented and strive to make current residents feel welcomed in their community and comfortable in their home.
Process Leasing Applications
Enter Guest Cards
Move - Ins
Move - Outs
Collections - Issue Notices
Open Work Orders
Follow Up Maintenance Satisfaction
Conduct Market Surveys
General office, customer service, and sales skills.
Computer literate, including Microsoft Office and other various operational programs; Knowledge on Yardi a plus.
Ability to read and interpret documents such as Rental Application, Rental Agreement, Policies and Procedures, Resident Rules and Regulations, Safety Rules, Maintenance Instructions, Procedure Manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees.
Ability to calculate figures and amounts such as discounts, commissions, proportions, and percentages.