PRIMARY FUNCTION: Must have experience with WORKFORCE DEVELOPMENT and WIOA Programs:
1. The Case Manager position will include outreaching to, and providing adults with case management, assessment, job coaching and counseling, employment assistance (resume and job interview skills) and placement in the hospitality/food service/tourism sector.
2. The Case Manager must have a true passion for helping and advocating for others that will be applied in carrying out the job.
3. The Case Manager will have an assigned caseload of individuals and will be responsible for their successful outcomes.
4. The Case Manager will be responsible for documenting plans and services for each client as well as presenting HTA programs to community organizations as well as employers.
5. Must be highly organized, detail-oriented, possess highly developed critical thinking and interpersonal skills, able to multi-task and work within deadlines.
6. Must be able to quickly adjust to different assignments, drive and work at different locations as assigned.
7. Possess superb writing skills and able to speak confidently in front of large groups of people.
EDUCATION and EXPERIENCE:
MUST have an Associate's (A.A.) or Bachelor's degree (B.A.) degree, and a minimum of two years related experience. Preferred workforce or job development experience.
Must possess excellent writing, grammar and proof-reading skills, and ability to create professional resumes. Must be able to implement quality employment programs, be computer literate and able to work on a database. Excellent communication skills are required, both verbal and written, along with being detail-oriented. Must have the ability to multi-task, quickly think on your feet, and be willing and able to speak and motivate large groups of people.
The HTA provides health, dental and pension benefits to eligible employees.
The Hospitality Training Academy (HTA) is a partnership between UNITE HERE Local 11 and hotel and food service employers in Los Angeles and Orange Counties. The HTA is a non-profit, 501(c)(3) institution and labor-management/Taft-Hartley Fund serving and providing training benefits to employers, the union and its members. The HTA is designed to improve Los Angeles' tourism and hospitality industry by increasing the skill level of its workforce and moving workers up the career ladder. The hospitality industry is one of the largest growing sectors in Southern California, with a projected growth rate higher than all other jobs in the region, and the nation, over the next three years.