Well known Media Company are looking for a strategic Salesforce Business Analyst to come in on a contract basis for an initial 12 month project. This company offers a lot of working flexibility and a great working atmosphere.
Job Description & Requirements:
Conduct analysis, design, evaluation, modification, testing and implementation of Salesforce .com systems across functional areas
Lead the analysis and business requirements gathering to develop detailed functional requirements, clearly stating project scope
Act as liaison between business units and Project Team in all areas of support and enhancements.
Interact daily with business units and business owners to understand business processes and key requirements, proactively work to resolve client issues
Gather, create and document current and future business process flows.
Create clear, concise and complete functional specifications & requirements documents.
Conduct analysis of systems specifications and use analysis / diagramming tools to represent business / technical processes
Perform application configuration, testing and evaluation to ensure quality and consistency
Apply deep functional knowledge of Salesforce systems to customer needs and requirements
Develop conversion and system implementation plans
Recommend changes in configuration, maintenance, and standards
Train user personnel in the use of the system
Manage change communication and coordinate end-user training for system implementations
Identify current data gaps
Prepare and analyze data conversion requirements
Define system interface requirements
Work directly and effectively with client implementation team
Skill and Experience Requirements:
8+ years of experience in the field of CRM Systems
5+ years of experience as a functional analyst on Salesforce systems, with a strong focus on implementations. Demonstrated successful track record with Salesforce system implementations is required
Excellent troubleshooting, analysis and problem-solving skills
Ability to effectively prioritize and escalate issues as required
Excellent written and verbal communication skills
Detailed, organized, and results-oriented
Ability to multi-task and perform effectively under pressure
Bachelor's degree in Computer Science, Engineering, Business or closely related field or equivalent experience
Ability to work effectively in a fast paced, high energy, team-oriented environment.
Professional Search Group (PSG) was founded in Australia expanded to the US market in California in 2015. Specializing in the recruitment of Finance & Accounting, Technology, Salesforce professionals across all industries on a temporary, temp-to-hire and direct hire basis. Our experienced teams have the capability to recruit from entry-level roles through to senior executive level searches.
PSG’s aim is to assist you in finding talented staff so your business can operate in a more efficient and cost-effective way. PSG constantly uses our industry networks to partner with exclusive candidates in the market.
Location/Region: Los Angeles, CA (US)