Patient Scheduling Associate
Well established medical Institute in Newport Beach invites you to join our team as a Patient Scheduling Associate. This exciting full-time opportunity offers learning and growth within the company for a caring professional who would like to develop his/her skills and knowledge in healthcare while making a difference in patients’ lives. Positive attitude, self-motivation, and a desire for personal growth are requirements for this position.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Includes the following, but is not limited to:
Answer phones to help new and existing patients (new patients calling from advertisements)
Assist patients with any questions or concerns that they have in regards to provided services
Requesting and auditing insurance authorizations
Patient care follow up after visits
Warm calling patients from incoming referrals.
Customer service/sales background is preferred
Must be well-spoken, highly detail-oriented, comfortable working on phones
Willing to learn and work with in established duties of position
Able to convey accurate information to patients while making appointments and answering inquires
Some sales and/or call center experience a plus.
When applying, please include a short cover letter with your resume to tell us about yourself and what you could contribute to the company in the position.
Number of Positions Available: 1
Founded by renowned vestibular (inner ear) physiologist Dr. Howard T. Mango, the Institute is among the nations foremost authorities for the research, diagnosis, treatment and rehabilitation of dizziness and balance disorders. Dr. Mango and his team have treated more than 30,000 patients for chronic balance, dizziness and hearing conditions, including tinnitus (ringing in the ears).
The Institute is one of the most comprehensive practices in the U.S. offering innovative vestibular and balance rehabilitation techniques for treating benign positional vertigo, migraine and motion sensitivity. To date, more than 93% of all Institute patients have demonstrated measurable, clinical improvement following personalized dizziness therapy.
Location/Region: Newport Beach, CA (US)