General Manager
General Manager
Our hotel is seeking an energetic and innovative individual to fill General Manager’s position. Our General Manager will be responsible for all aspects of operation at the hotel. He/she should be an ambassador of our hotel, proving leadership and strategic planning. General Manager will work closely with hotel owner, to deliver excellent guest satisfaction as well as profitability.
Duties and responsibilities include, but not limit to:
- Oversee the operations of hotel
- Ensure full compliance to hotel operating controls, policies, procedures and service standards
- Selects, supervises, trains, develops, schedules, disciplines and counsel staff, as well as hold regular briefings and meetings with staff
- Handle guest complaints and analyze guest feedback to institutes changes and upgrade in services as necessary
- Monitor hotel business reports on a daily basis
- Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceed
- Establish and control room rates throughout the year
- Helping in the procurement of operating supplies and equipment, and contracting with third party vendors for essential equipment and services
- Responsible for legalization, occupational Health and Safety Act, fire regulations and other legal requirements
- Direct liaison to all community organizations, city officials, industry association and public relations entities as well as corporate clients
Prerequisites:
The ideal candidate is seasoned and highly intelligent hotel professional, with outstanding management skills and extensive hands-on experience with property of similar size and level of service. He/she should be available to work when needed, including weekends, holidays and nights.
Education/Experience:
A university degree in hotel management or related field will be a plus. Minimum of 3+ years of management experiences in hotel is required, Choice brand hotel would be preferred. Strong communication skills and computer system skills are needed. Working knowledge of all applicable laws, codes and regulations for hospitality industries are desired.
Salary: Depending On Experience